Privacy Policy

Last Updated: 25/03/2025

1. Information We Collect

As a service-based business, we only collect information necessary to facilitate consultations and custom manufacturing, including:

  • Contact Details: Name, email address, and phone number.

  • Project Specifics: Physical addresses for deliveries/measurements and design references (images or sketches) you share with us.

  • Technical Data: Cookies and usage data to improve your experience on our website.

2. How We Use Your Data

We use your information strictly for:

  • Generating personalized quotes and technical drawings.

  • Coordinating site visits and furniture installations.

  • Communicating project updates.

  • Internal record-keeping and tax compliance.

3. Third-Party Sharing

We do not sell or lease your personal data. Your information is only shared with third parties when essential for fulfilling your order, such as:

  • Logistics Partners: Professional couriers or installation teams.

  • Financial Services: Secure payment processors for EFT or card verifications.

4. Data Security

We implement industry-standard physical and digital security measures to protect your designs and personal details from unauthorized access. As your pieces are custom-made, technical specifications and drawings are stored securely within our internal production system.

5. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction or deletion of your data.

  • Object to the processing of your information for marketing purposes.

6. Contact Us

For any questions regarding your privacy or to update your details, please contact our administrative office in Sandton directly.